T&C
Terms & Conditions:
- Only one person (Parent, Guardian) will be the point of contact for all communication within Musinest besides the student.
- Promotions offered by Musinest cannot be adjusted against previously purchased packages.
- Promotion cannot be used in conjunction with any other promotion.
- All fees are non-refundable. Refunds will not be given under any circumstances.
- Fees can be paid by cash, card, or online. Cheques are not accepted.
- All the packages have a validation period that cannot be exceeded under any circumstances, any remaining lessons will be forfeited.
- If a student wishes to take an online lesson instead of a scheduled face-to-face lesson, fees are not subject to adjustability during the registered package.
- Lessons will be received at regular time slots.
- Lesson timing allocation or slot changes is subject to availability.
- The number of cancellations permitted depends on the package purchased and can be found on the price list.
- A minimum of twenty-four (24) hour’s notice must be provided, from the student’s registered email to Musinest official email (info@musinest.com), if a student cannot make a scheduled lesson.
- If a lesson is missed or less than twenty-four (24) hour’s notice is provided, no compensation will be given.
- Musinest official email is the only channel to provide any notice, inquiries, and acknowledgments.
- We disclaim our responsibility for any communications other than the official email of Musinest (info@musinest.com).
- If a lesson is canceled by Musinest due to any reason, a make-up lesson will be offered within the same month or before the next lesson.
- In case the student takes a holiday, lessons can be taken online.
- Package renewals must be made a minimum of two (2) lessons before the expiry of the existing package to reserve the same lesson schedule.
- Packages can not be transferred to another student/person.
- Because of the pandemic the world is going through, Musinest reserves the right to transfer the lessons from face-to-face lessons to online lessons temporarily.
- Musinest may take photos and videos during lessons and performances to be used for training, marketing, social media, and other publications as required.