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T&C

Terms & Conditions:

  1. Only one person (Parent, Guardian) will be the point of contact for all communication within Musinest besides the student.
  2. Promotions offered by Musinest cannot be adjusted against previously purchased packages.
  3. Promotion cannot be used in conjunction with any other promotion.
  4. All fees are non-refundable. Refunds will not be given under any circumstances.
  5. Fees can be paid by cash, card, or online. Cheques are not accepted.
  6. All the packages have a validation period that cannot be exceeded under any circumstances, any remaining lessons will be forfeited.
  7. If a student wishes to take an online lesson instead of a scheduled face-to-face lesson, fees are not subject to adjustability during the registered package.
  8. Lessons will be received at regular time slots.
  9. Lesson timing allocation or slot changes is subject to availability.
  10. The number of cancellations permitted depends on the package purchased and can be found on the price list.
  11. A minimum of twenty-four (24) hour’s notice must be provided, from the student’s registered email to Musinest official email (info@musinest.com), if a student cannot make a scheduled lesson.
  12. If a lesson is missed or less than twenty-four (24) hour’s notice is provided, no compensation will be given.
  13. Musinest official email is the only channel to provide any notice, inquiries, and acknowledgments.
  14. We disclaim our responsibility for any communications other than the official email of Musinest (info@musinest.com).
  15. If a lesson is canceled by Musinest due to any reason, a make-up lesson will be offered within the same month or before the next lesson.
  16. In case the student takes a holiday, lessons can be taken online.
  17. Package renewals must be made a minimum of two (2) lessons before the expiry of the existing package to reserve the same lesson schedule.
  18. Packages can not be transferred to another student/person.
  19. Because of the pandemic the world is going through, Musinest reserves the right to transfer the lessons from face-to-face lessons to online lessons temporarily.
  20. Musinest may take photos and videos during lessons and performances to be used for training, marketing, social media, and other publications as required.

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